Refund

Training or Consultation are non-refundable, unless the training was canceled by Sheika Petteway, Elite 2.0 Leadership Training, and/or Elite Educational Enterprises or if we have technical problems through our Online Learning Management System; However, you can receive a credit to reschedule your class or meeting (please review the Reschedule policy). Once services are rendered there will be no credits or refunds processed.

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All sales are final and no refunds will be issued for digital products, physical products, courses, masterclasses, video trainings, events or mentoring programs. Please read through all content prior to making your purchasing decision. 

 

Reschedule Policy
In an event that you need to reschedule, we ask that you contact us at least 24 hours prior to the registered training session or consultation meeting. You will have at least 30 days to reschedule your training.

 

Non-Attendance & Cancellation
If you are not in attendance on the day of the training and have not adhered to the Reschedule Policy, then you have forfeited your training tuition or consulting fees. 

 

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Shipping

All shipping is done on MONDAY, WEDNESDAY, AND FRIDAY of each week.
We use USPS for mailings. When ordering your services you can select Express, Priority or Standard.
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Online Learning

We reserve the right to refuse a student credit if it is believed and proven by the online instructor that the student did not complete his/her own work. While it is acceptable for students to discuss the course content materials in teams or groups, the quizzes and activities are designed to be completed on an INDIVIDUAL basis, sharing the student’s unique thoughts and experiences. The purpose of the course activities is to demonstrate to the instructor that the student understands the material and has applied the concepts to their own professional practice. Even if students are enrolled in the same course and work together in the same childcare facility, training experience reveals that each student will have different learning experiences than their peers. Elite Educational Enterprises, LLC will not grant credit if it is clear that the student did not complete the required work individually.

If Elite Educational Enterprises, LLC believes that a student did not complete the learning activities on their own, or a student submitted similar or identical answers as another student, we will request that the student’s activity responses be resubmitted to demonstrate individual learning. In the resubmission, the student must provide new, individualized answers. If the student resubmits satisfactory answers, credit will be awarded for the course.

ONLINE COURSES GRADING POLICY
Courses will be graded by the instructor within one business day of your submission, excluding holidays. If a student is missing quizzes and/or activities are required to resubmit an activity, the one business day window will be reapplied. 

Please check the list to see which days are considered holidays.

• New Year’s Day (Jan. 1)

• Martin Luther King, Jr. Day

• President’s Day

• Memorial Day

• Independence Day (July 4th)

• Labor Day

• Veteran’s Day

• Thanksgiving and the day after Thanksgiving

• Christmas Day

 

Online Testing
All online students will be able to take their quizzes over and over again until he/she passes.

 

Online Ethics
All Online Students Must Sign an "Elite Online Ethnic Conduct Statement" before signing up for a training. 
 

WE VALUE OUR CUSTOMERS!​

Individuals and companies must understand that all consulting ADVICE and professional services are not designed for, nor should be relied upon, as a source of legal guidance, or as a final authority with respect to any particular circumstance. Owners and management must seek competent, legal advice for all services. While we have been diligent in our efforts to provide comprehensive and accurate regulatory consultations; Elite Educational Enterprises, LLC shall not be responsible for errors or inaccuracies.

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